Campaigns

Elevate your Microsoft Teams governance management to a whole new level with Powell Teams Campaigns!

For over two years, Powell Teams has offered a bot notification feature, providing valuable notifications to keep your environment on track. But now, with the introduction of Campaigns, you can do so much more. Campaigns unlock a world of possibilities, allowing you to configure sequences based on Powell Teams reports, whether they are custom reports tailored to your unique needs or our pre-built reports.

Discover how Campaigns can revolutionize your Microsoft Teams management and take your governance to new heights.

 

What kind of actions can configured?

Campaigns are necessary associated to a report. It can be a prebuilt report or a custom report. For now, campaigns can only be built on reports based on teams.
With Powell Teams campaigns, several actions can be done:

  • Send a Teams message to the team owners: A Microsoft Teams message is sent to the team owners.
  • Archive the team: Teams are automatically archived
  • Delete the team: Teams are automatically deleted
  • Associate a template: Teams are automatically associated to this template.
  • Trigger an automation: An automation is triggered sending all the team information to a third party tool.

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Actions are done when a new team arrive in the report. The the sequence is launched and all the actions configured are done until the team is still in the report.

Note that several actions can be done in a single campaign. A delay can be configured to manage your workflow.

 

Campaign configuration

You can create a new campaign directly from a report. From the report card or in the detail of the report. If you have an existing campaign on your report, you will be able to edit it at any time.

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Several actions can be chained one after the other. For exemple, on the inactive teams report, you can send a Teams message to team owners asking them for an action to take. Then send them a reminder. And lastly automaticaly archive the team. Between two actions, you can set up 15 days of delay.
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Campaign exemples

You can quickly rebuild campaigns to fit to the old bot notification scenario. Feel free to contact our support to rebuild your scenario with an assistance. The approval notification sent to team owners and requestor is now activated by default on all tenants.

We invite you to test your campaigns when you chose to send a message to team owners. To do so, you can use restricted audience by selecting a profile in the list. You can for exemple restrict your audience with a profile that includes only Powell Teams administrators.

 

Inactivity alert

Send an alert to team owners when their teams are inactive.

  1. Create a campaign based on the inactive teams report. Set up a campaign name and description.
  2. Select the action: " Send a Teams message to team owners"
  3. Restrict the audience of the recipients if you need to do so. Adding a profile at that step will limit the recipient list. Only team owners present in the profile will be notified.
  4. Configure the message object and content.

Capture d’écran 2023-09-25 124803.png

Expiration alert

Send an alert to team owners when their teams are expired.

  1. Create a campaign based on the expired teams report. Set up a campaign name and description.
  2. Select the action: " Send a Teams message to team owners"
  3. Restrict the audience of the recipients if you need to do so. Adding a profile at that step will limit the recipient list. Only team owners present in the profile will be notified.
  4. Configure the message object and content.

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Team privacy alert

Send an alert to team owners when their teams don't respect the privacy of their template.

  1. Create a campaign based on the report "Teams with privacy not respected". Set up a campaign name and description.
  2. Select the action: " Send a Teams message to team owners"
  3. Restrict the audience of the recipients if you need to do so. Adding a profile at that step will limit the recipient list. Only team owners present in the profile will be notified.
  4. Configure the message object and content.

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Enduser governance alerts

When a campaign can be built to send alerts to team owners, those users will receive messages directly in their Microsoft Teams chat interface. In the chat with Powell Teams application, alerts cards will be sent in accordance to your campaign configuration.

Powell Teams provide a dedicated interface to be able to manage those governance alerts. On the enduser dashboard, they have a new page to manage three tabs:

  • Approvals: Pending approvals they can accept or decline
  • My request: The list of pending request made by the user
  • Governance alerts: The list of teams concerned by campaign alert. Campaign name is displayed and team owners can edit those teams.

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It can be bulk actions on several teams or specific actions for a single team, in this case, the owner will be able to edit the team within the dedicated interface. Where it's possible to change the team name and description, change privacy, archive the team, edit tag values, add or remove users, associate a new template (if authorized). 

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