Why some users are not visible in Powell Governance ?

We are thrilled to share with you that Powell Teams is now Powell Governance, marking our expanded focus on Microsoft 365!

Powell_Governance_V1 1.png

Expect documentation to be reflect this change in the coming days. For more information, please have a look at this article.


Sometime,  users can't be found in our people pickers.
This could have happened while adding a user:
-in a team
-in a template
-in a people tag
-even as a Powell Governance administrator.

Powell Governance use the Graph API to get the users of your tenant and display them into our people pickers. All users have a "UserType" attribute that should be filled to "member" or "guest" to find them within Graph API.


This new attribute has been introduced by Microsoft in the last few years. Users that had been created before this update still have their "UserType" attribute defined as "blank".



You can set the value with the Microsoft Graph SDK PowerShell module and use the following command:

Update-MgUser -UserPrincipalName user@company.com -UserType Member

Or you can manually edit the attribute in the Azure Active Directory portal.

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