Powell Assistance
Articles
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Understanding Sentiment Analysis
For years, intranets have relied on the standard "Like" button to measure engagement. While a "Like" shows that someone interacted with a page, it completely fails to capture how they actually felt...
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Understanding Active Views & Active Users
When measuring the success of an intranet, looking at the total, all-time page views can be misleading. A page created three years ago might have 10,000 lifetime views, but no one has read it in th...
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Navigating the Advanced Analytics Dashboards
Welcome to your Advanced Analytics command center! This dashboard is designed to help Internal Communications, HR, and Site Owners understand how employees interact with the intranet.This article e...
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Activating the Advanced Analytics Module
Before you can configure tracking filters or allow your Internal Comms team to view the dashboards, you must first enable the Advanced Analytics engine on your intranet environment.Depending on you...
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Getting Started with Powell Advanced Analytics
Welcome to Powell Advanced Analytics.While standard intranet metrics tell you if a page was loaded, Advanced Analytics tells you how your workforce is truly engaging with your corporate communicati...
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Powell Service Status — Customer Guide
This guide explains the Powell service status page: what it shows, what each status means, andhow to use it. The status page lets you check, at any time, whether Powell services are runningnormally...
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Introducing Native Views for the Powell Mobile App
A new mobile experience built for everyoneThe Powell Mobile App is getting a major update: a set of native views designed from the ground up to serve both office workers and deskless employees — ea...
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Release 2026 - September 11
❤️ = Users feedback Summary ⭐ Foundation Pack ⭐ Flexdesk: Smarter date handling for bookings❤️ New feature: Search beyond your own tenant New feature: Microsoft Graph as a search source ✈️ Boost P...
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Release 2026 - August 14
❤️ = Users feedback Summary Global Information New demo videos for Boost Pack Features ⭐ Foundation Pack ⭐ (Preview) Theme: Automated brand style import Feature Dashboard: Configuration copy...
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Release 2026 - July 17
This release is lighter in scope than usual, as our teams are currently focused on larger capabilities planned for our September release. In the meantime, this update brings a few targeted improvem...